Frequently Asked Questions

Answers to all your questions at aee67

From opening an account to withdrawing via bKash, bonuses to security — find detailed answers to all common questions about aee67 right here.

Whether you are new to aee67 or an existing player, questions can always come up. On this page we have organised the most frequently asked questions from Bangladeshi users into five topic-based groups. Click on any question below to see the answer directly. If you still have an issue, our 24/7 live chat support is always ready.

Account and Registration

Questions about opening an account, verification, and login

To open an account at aee67 you need an active mobile number, an email address, and a strong password. You must provide your correct name and date of birth during registration. Please note that aee67 is only for people aged 21 and above — your national ID card or passport details may be requested to verify your age.

No. Under aee67's rules, each user may keep only one account. If multiple accounts are found under the same person's name, they may be closed and bonuses may be cancelled. If you have any issues, please contact our live chat support.

On the aee67 Login page, sign in with your registered mobile number or email and password. If you have forgotten your password, click the "Forgot your password?" option — a reset link will be sent to your registered email. If you have trouble, 24/7 live chat support is available.

Account verification (KYC) is done for your own security. It ensures that only you are using your account and helps prevent fraudulent activity. You may be asked to submit a photo of your national ID card or passport for large withdrawals. The verification process is usually completed quickly.

Yes. aee67 is fully mobile-friendly. The site works easily from any Android or iOS browser. It loads fast and displays well on smartphone screens, so you get the full experience without needing to download a separate app.

Deposits and Withdrawals

Questions about bKash, Nagad, Rocket, and bank transfer

Deposits from bKash to aee67 are generally instant — your aee67 balance is updated within a few seconds to at most a few minutes. The minimum deposit amount is ৳100. If a transaction is delayed, contact live chat with your bKash reference number.

Yes, aee67 supports deposits through both Nagad and Rocket. You can also deposit via Upay and bank transfer. The minimum deposit is ৳100 for all methods and the process is fast and secure.

Withdrawal processing time at aee67 is generally 30 minutes to 3 hours. The minimum withdrawal amount is ৳1,000. Having your account verification complete and choosing the right method will speed up the process.

aee67 generally does not charge any additional processing fees for deposits or withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges — this depends on the relevant provider's policy.

Yes. Withdrawals to Bangladeshi bank accounts are possible, including Dutch-Bangla, City, BRAC, Islami, Sonali, and other banks. Bank transfers may take a little longer, but the target is to complete the process within 3 hours.

Games and How to Play

Cricket betting, slots, live casino, and mobile gaming

To bet on BPL (Bangladesh Premier League) matches at aee67, you need to have funds in your account first. Go to the Cricket section, select the match you want, choose a market (match winner, top batsman, over/under, etc.), and enter the amount on the bet slip. Check the odds carefully before confirming your bet.

aee67 offers slot games from various top providers including PG Soft, Pragmatic Play, and JILI. You can play popular titles such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, and Fortune Gems. Click on the Slots section to see the full list.

RTP (Return to Player) is the theoretical rate at which a game returns a percentage of money to players over the long term. It is not a guaranteed result for each round — it is a mathematical average across millions of spins. All games at aee67 use providers' certified RNG (Random Number Generator), which ensures unbiased and fair play.

aee67's live casino section offers live table games from Evolution Gaming and Ezugi. Some tables may have Bengali-speaking dealers, and you can communicate with the dealer through the chat feature. Use the "Live Casino" filter in the game catalogue to see available tables.

Yes. aee67's platform is built with a mobile-first design. Slots, live casino, cricket betting — all sections work normally on smartphones. Use a stable internet connection (4G or Wi-Fi) for the best experience.

Bonuses and Promotions

Welcome bonus, wagering, and VIP program

New members at aee67 receive a 120% bonus on their first deposit up to ৳8,000. That means if you deposit ৳1,000 you get ৳1,200 in bonus, making your total balance ৳2,200. This bonus is activated automatically on your first deposit after creating an account.

A wagering requirement means you need to place a specified amount in bets before you can withdraw a bonus. aee67's welcome bonus carries a 25x wagering requirement. For example, if you receive a ৳1,000 bonus you must place ৳25,000 in bets. You can log in to the site to track your bonus progress.

aee67's VIP program has three tiers — Bronze, Silver, and Gold. You move up to a higher tier automatically through regular play. Bronze offers up to 0.3% weekly cashback, Silver up to 0.5%, and Gold up to 0.8%.

Yes. In addition to the welcome bonus, aee67 regularly offers reload bonuses, special tournament offers, and weekly cashback offers for existing members. Keep an eye on the Promotions section of the site or ask support to see the latest promotions.

Real Balance is the money you have deposited yourself — it can be withdrawn at any time. Bonus Balance is a promotional amount — the wagering requirement must be met before it can be withdrawn. When you log in to aee67 you can see both balances separately.

Security and Responsible Gaming

SSL security, self-exclusion, and the 21+ policy

Yes. aee67 uses SSL encryption technology to keep all your personal and financial information secure. Your data is not sold or shared with third parties. Please read our Privacy Policy page for more details.

aee67 is only for people aged 21 and above. Age verification is carried out to protect minors from gaming and to ensure responsible platform operation. Providing the correct date of birth at registration is mandatory.

aee67 places the highest importance on responsible gaming. We offer the ability to set deposit limits, a Self-Exclusion option, and cooling-off periods. If you feel that playing is going beyond your control, let us know via live chat — we will help.

To apply for Self-Exclusion, go to the "Responsible Gaming" section in your account settings or make a request directly through 24/7 live chat. You can apply to have your account closed for a set period (from 1 week to permanently). No promotional messages will be sent during the self-exclusion period.

aee67 offers 24-hour, 7-day Bengali live chat support. After logging in to the site, click the chat button on the screen to speak directly with a support agent. You can also contact us by email: [email protected]

Still have questions?

Our support team is always here for you in Bengali.

Support Channels

However you reach out, we are ready to help

Live Chat

Get direct support in Bengali 24/7. The fastest way to get a resolution.

Email Support

For detailed issues, email us at: [email protected]

Terms and Conditions

Read here for full details on bonus, payment, and platform rules.